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Consumer Behavior Shifts in Focus During China’s Golden Week

Consumer Behavior Shifts in Focus During China’s Golden Week
 

During China’s recent Golden Week holiday, consumer spending patterns revealed a trend of caution and a shift towards experiential purchases. Despite a rise in domestic travel, spending per trip decreased by about 2% compared to pre-pandemic levels. Analysts from Goldman Sachs noted the continued weak domestic demand and a downgrading in consumption habits.

 

Key Insights

  1. Tourism and Spending Trends:

    • Tourism spending per person remained low, and prices for services were subdued.
    • Nearly 20% of bookings on Trip.com came from the 20 to 25 age group, indicating their significant role in the market.
    • However, the box office saw a decline, dropping to 2.1 billion yuan from 2.7 billion yuan the previous year.
  2. Travel Behavior:

    • Spontaneity in travel planning increased, with nearly 30% of travelers booking trips just a day in advance.
    • The average booking window decreased, reflecting a shift in consumer confidence and behavior.
  3. Economic Context:

    • The holiday followed several policy changes and a stock market surge, but consumer spending remained tepid due to economic uncertainties.
    • Kenneth Chow from Oliver Wyman highlighted a trend towards affordable travel options and experiences over high-ticket items.
  4. Retail and Appliance Sales:

    • Retail sales saw a 9% increase, with home appliance sales surging by 149.1%, driven by trade-in policies.
    • Shanghai’s retail sales grew by 3%, showing signs of a modest recovery.
  5. International Travel and Mobile Payments:

    • Chinese mobile payments abroad surged, with Alipay reporting a 60% increase in overseas transactions.
    • Countries like Malaysia, Korea, and Thailand saw significant growth in transaction volumes from Chinese tourists.
  6. Implications for Brands:

    • The shift towards experience-oriented spending means brands must adapt their strategies to capture consumer interest.
    • The focus should be on communicating the value and experiences associated with products rather than just luxury appeal.
 

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